Automation scares people these days: driverless cars, robots doing housework and manufacturing parts, devices that listen and talk to you.
Automation means a machine of some sort does the work instead of humans. “Machine” is a generic term that changes depending on the situation. Consider something you may be familiar with, for example, automatic payments to pay some of your bills. Do you pay your cable, electric, mortgage, rent, credit cards, or insurance electronically? That’s automation. You no longer manually write checks or send cash and there is no person on the receiving end opening the envelopes or counting the cash. There is no mail delivery to transport the checks or cash. Imaging yourself having to write 15-20 checks per month. No frickin’ way. The convenience is too good to give up.
Well, automation is taking place elsewhere, and that’s what we see. Do you have an electronic account with the medical center or hospital? Let’s you see your lab results, schedule appointments, pay bills.
And that’s only you as a consumer involved. How about business-to-business or within an organization? That’s robots or just some computer software to automate calculations.
Technology, of whatever type, is important to automation because that is the physical thing doing the work. But technology is useless without human action to invent the ways in which it could be used. Even a chainsaw is an improvement over an ax. And a car is an improvement over a horse.
If you’re worried about people losing their jobs, well, automation takes over the repetitive tasks humans can do. It may seem better to have a job where you perform repetitive tasks over-and-over, but after a while you’ve perfected the movements, what’s left? You’d feel like a machine, a cog in the wheel. That’s not good for your mental health.